Understanding Your Bill

1. Did LPEA Receive My Last Payment?--This section shows total activity since your last bill, ending with your balance forward, if any. If this information does not match your records, please contact the LPEA office.

2. Graph Showing Last 12 Months Use

3. Cooperative Information--Issues pertaining to you and your cooperative will be found in this area.

4. What Have I Been Billed?--A detailed list of charges for this bill is shown for your information. Also appearing on your statement is your current KWH use, number of days in the billing cycle, your use one year ago, and daily cost.

5. What Do I Owe and When Is It Due?--The total amount due upon receipt of this bill is shown. If this amount is not paid by the date indicated, a penalty will be added and the gross amount will be due.

6. Who Do I Call If I Have Questions?--Call LPEA at the phone number shown or stop by our office in Durango or Pagosa Springs.

7. How Do I Make My Payment?--
Mail your payment in the return envelope provided, OR
  A. Have your bill automatically drafted form a checking account or credit card.
  B. Call us for information at 247-5786, OR
  C. Pay in person at our Durango or Pagosa Springs office, OR
  D. Place your payment in the night depository at either office, OR
  E. Pay at most area banks or use the convenient drop boxes at area grocery stores.

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Comparing Electric Bills (Top)
There is no accurate way to compare your utility bill with friends and neighbors because you do not use your electric energy the same way. No two families own all the same appliances, do the same washing and drying, have the same hot water usage, use the same lights, or have the same lifestyles.

If you notice changes in the amount of your electric bill, look at the usage. The dollar amount on the bill depends totally on the amount of kilowatt hours that go through the same meter.

Common Causes of Bill Variations (Top)