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LPEA member satisfaction survey scheduled to begin July 29th. Co-op interested in members’ opinions regarding electricity and operations.
Wednesday | July 24, 2019
All News

LPEA member satisfaction survey scheduled to begin July 29th

Co-op interested in members’ opinions regarding electricity and operations

DURANGO, Colo. – To help determine members’ opinions of electricity delivery practices, plus better serve its members in the future, La Plata Electric Association (LPEA) has contracted with the National Rural Electric Cooperative Association (NRECA) Market Research Services to survey a sampling of households in La Plata and Archuleta counties. The telephone and online surveys are scheduled to begin Monday, July 29th and run for two weeks.

“The overall objective of the study is to measure current residential member satisfaction with the co-op and the trends over time,” said Ron Meier, manager of engineering and member relations. “Each time we have NRECA conduct a study we learn more about our members’ evolving attitudes and opinions, and we use the information to shape the cooperative’s practices and goals.”

Survey telephone calls will be placed during evening hours, between 5 and 9 p.m. and no calls will be made on Sundays. More than 400 households will be arbitrarily selected and surveyed, and LPEA requests that those who do receive the calls or email notifications participate. The survey takes about 5 minutes, and responses are confidential.

“However, if a member has a specific issue or question and wants to speak with a representative of LPEA, the surveyor will take down the contact information, and we will follow up and do what we can,” says Meier.

LPEA, a Touchstone Energy Cooperative established in 1939, provides to its more than 30,000 members, with in excess of 43,000 meters, safe, reliable electricity at the lowest reasonable cost, while being environmentally responsible. For additional information, contact LPEA at 970.247.5786 or visit www.lpea.coop.

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  • Home
  • About Us
    • ABOUT LPEA
      • LPEA Information & Facts
      • LPEA History
      • Annual Reports
      • Contact Information
      • Cooperative Difference
      • Cooperative Principles
      • Employment & Career Opportunities
      • Leadership Team
      • Mission & Vision Statement
      • Strategic Plan
      • Together We Save
      • Touchstone Energy
    • BOARD DIRECTORS
      • Board of Directors
      • Board of Directors Meeting Agendas
      • Board of Directors Meeting Minutes
      • Board of Directors Meeting Videos
      • Board of Directors Resolutions
      • Board of Directors Expenditures Report
      • Board Director Candidate Information
      • Long-Term Strategies Sub-Committee
      • Power Supply Committee
      • Finance and Audit Committee
      • Policy Committee
      • Broadband Committee
      • Annual Meeting
      • Calendar of Events
    • POLICIES & REGULATIONS
      • Policy 303 LRGF Grant Request Committee
      • LPEA Policies
      • Articles of Incorporation
      • Bylaws
  • Community
    • COMMUNITY PROGRAMS
      • Round Up Foundation
      • Energy Outreach Colorado
    • EDUCATIONAL PROGRAMS
      • Educational Electricity Programs
      • Educational Grants
      • Electric Utility Terms
      • Safety Poster Contest
      • Scholarships
      • Cooperative Youth Leadership Camp
      • Youth Tour
        • 2019 Youth Tour Daily Blog
  • Electric Services
    • BILLING
      • Billing Payment Options
      • Budget Billing
      • Capital Credit Refunds
      • On-bill Financing Program
      • PrePay Electric Account
      • SmartHub Application
    • COMMERCIAL SERVICE
      • Commercial Service
    • RESIDENTIAL SERVICE
      • New Construction
      • New Member Information
      • Forms & Applications
      • AMI Meter Information
      • Electric Energy Rates
      • Time-of-Use Program
      • Undergound Utility Line Location
  • Member Services
    • GREEN POWER
      • Green Power Program
    • LOCAL RENEWABLE GENERATION
      • Community Solar Gardens
      • On-Site Net Metering Program
      • Photovoltaics
      • REC Payment & Tax Incentives
      • Renewable Generation Forms
      • Local Funding for Renewable Projects
      • Long-term Alternative Energy Outlook
      • Colorado Renewable Portfolio Standard Compliance Report
      • Interconnection Standards
    • ENERGY EFFICIENCY PROGRAMS
      • Energy Assessments
      • Energy Conservation Tips
      • Energy Saving Tips ─ Laundry
      • Energy Saving Tips ─ The Whole House
      • Energy Savings Tips ─ The Kitchen
    • LIGHTING
      • Lighting Information
      • Area Light Rental
    • PRODUCTS
      • Electric Thermal Storage (ETS) Heater
      • Marathon Water Heaters
      • Surge Protectors
    • REBATE PROGRAMS
      • Rebate Programs
      • Electric Vehicles (EVs)
      • Energy Efficiency Audit Rebates
      • Energy Star Appliances Rebates
      • Energy Star Air Conditioner Split System Rebates
      • Heat Pump System Rebates
      • Lighting Rebates
      • Permanent Electric Heater Rebate
      • Water Heater Rebate
  • Safety
    • ELECTRICAL SAFETY
      • Electrical Safety Checklist
      • Electrical Safety Tips Quiz
    • ELECTRICAL SAFETY TIPS
      • Indoor Electrical Safety Tips
      • Outdoor Electrical Safety Tips
      • Severe Weather Safety Tips
        • Lightning Safety
      • Generator Safety
  • News & Outage Center
    • Co-op Members Ask ─ Online
    • WATT'S UP Member Newsletter
    • Outage Viewer Map
    • Power Outage Tips
    • Power Restoration Plan
    • Report An Outage
    • Standby Generator Requirements
    • Social Media Platforms
    • OTS
  • Contact Us