Be aware of third-party bill pay websites
Be aware of third-party bill pay websites
Date Published

We want you to be aware of third-party companies may give the impression that they are an official LPEA bill pay site. These companies are NOT affiliated with LPEA. You might stumble upon such a company if you Google search terms like "Pay my LPEA bill." They appear as an option in the search results and may mislead members into thinking they are on our website. Don't be misled! 

While some of these payment sites do work, our members have reported delayed payments, missed due dates, and additional service fees when paying through these third-party sites. Indeed, some of these third-party sites may use our name and logo. They make it appear as if the service is affiliated with LPEA when it is not. This has caused confusion and created a hassle for some LPEA members.  

This is a reminder that LPEA only recommends the use of its official payment tool, SmartHub, which is a quick, secure, convenient, and FREE way for members to pay their bills and manage their LPEA accounts. 

Please get in touch with us if you have any questions.